The Quality Management Group at The London Laboratory is tasked with supervising the planning, coordination, and management of a quality assurance system across all divisions. Ensuring compliance with relevant accreditation and regulatory requirements in order to uphold excellent quality standards across the entire organisation.
Training: This section includes personal training and development programs to ensure staff members are adequately trained and competent in their roles with the laboratory.
Meetings: Regular meetings are held to review quality management processes, discuss any issues or improvements needed, and make decisions regarding laboratory operations.
Documentation: This encompasses maintaining up to date procedures, manuals, and protocols that outline the laboratory’s processes and ensure consistency and compliance with standards.
EQA (External Quality Assessment): EQA involves participating in proficiency testing programs to assess the laboratory’s analytical performance and compare it with other laboratories, ensuring the accuracy and reliability of test results.
Audits: Internal and external audits are conducted to evaluate the laboratory’s compliance with requirements, identify areas for improvement, and ensure the effectiveness of quality management systems.
Accreditations: This section represents the accreditation process, where the laboratory undergoes assessment by accreditation bodies to demonstrate compliance with standards and achieve formal recognition of its quality management practices.
